Alertin

Account Deletion Request

By Friendsup Infotech

This page explains how to request deletion of your Alertin account and all associated data.

How to Request Account Deletion

Send an email to our support address with your registered email address and your request:

Step 1

Send an email to friendsupinfotech@gmail.com

Step 2

Use subject line: Alertin Account Deletion Request

Step 3

Include your registered email address (the one used for Google Sign-In with Alertin)

Step 4

We will process your request and confirm deletion within 7 business days. Once deleted, all your data is permanently removed from our servers.

What Gets Deleted

Account information

Name, email address, and link to your Google Account ID — permanently deleted from our servers.

Staff relationships

All linked staff accounts and associations — permanently deleted

Transaction sync records

Payment amounts and sender names stored on our server — permanently deleted

FCM push tokens

Device push notification tokens — permanently deleted

Notification parse diagnostics

Any raw notification text sent for parsing improvement — permanently deleted

Data on Your Device

Local payment history and app settings stored on your device are not accessible to us. To delete this data:

  • Go to Alertin app → Settings → Clear History, or
  • Uninstall the Alertin app from your device

Retention Period

Upon receiving your deletion request:

  • All server-side data listed above is deleted within 7 business days
  • No data is retained after deletion is complete
  • Anonymised aggregate statistics (no personal identifiers) may be retained for service improvement

Revoking Google Access

Since Alertin uses Google Sign-In, you can also revoke the app's access to your Google account at any time via your Google Account Security Settings. Note that revoking access does not automatically delete data already stored on our servers; you must still submit a deletion request for full data removal.

Contact

Questions about data deletion:

friendsupinfotech@gmail.com